Sarah Saneii serves as Director of the HOA while also aiding with Communications. Her extensive background in strategic planning and process improvement as Chief of Staff at Humana's Medicare Market Division brings valuable organizational and leadership skills to her HOA responsibilities. With a Master's in Health Services Administration from Xavier University and experience managing complex projects and programs, Sarah applies her expertise in communication and customer experience to enhance resident engagement and streamline HOA processes. Her professional background in data analysis and performance improvement helps inform decision-making and community communications. As Communications lead, Sarah leverages her strong written and verbal communication skills to ensure clear and effective information sharing between the board and residents. Her role as a licensed Realtor with Forman, Jones and Associates adds valuable perspective on maintaining and enhancing community value. Sarah's commitment to customer-centric solutions and Lean Six Sigma training enables her to develop efficient processes and maintain transparent communication channels throughout the neighborhood.